Privacy Policy
Effective date: October 7, 2026
Last updated: October 7, 2026
IMPORTANT — PLEASE READ THIS FIRST
We use advertising and analytics companies, such as Meta and Google, to show you advertising on other websites and applications, to measure how our advertising performs, and to understand how visitors use this website. Several U.S. state privacy laws treat some of these disclosures as a "sale" of personal data, as "sharing", or as "targeted advertising".
You have the right to opt out. To opt out, use the "Your Privacy Choices" link in the footer of every page of this website. If your browser sends a Global Privacy Control (GPC) signal, we treat that as an opt-out automatically. Opting out is free, takes effect for future activity, and we will not treat you any differently for doing it.
1. WHO WE ARE
This store is operated by Trinus, Inc. (株式会社TRINUS), a company registered in Japan, of Room A, 2F, Brillian Building, 2-16-3 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan. We operate the SiKiTO brand. For any privacy question or request, email global.support@sikito.com.
2. THE PERSONAL INFORMATION WE COLLECT
When you buy from us:
• Contact and delivery details: your name, email address, shipping address, billing address and any phone number you enter.
• Order details: what you bought, the amount you paid, and the status of your order, return or refund.
• Payment details: your payment is processed by Shopify Payments and the relevant card networks or payment providers. We receive the payment result and the identifying details the payment provider makes available to us, which may include the payment method type and the last four digits of a card. We do not receive or store your full card number.
When you contact us:
• The content of your enquiry, your contact details, and any order number or other information you give us.
When you sign up for email:
• Your email address and any other details you choose to give us.
When you browse this website:
• Your IP address and the approximate location it indicates, your browser and device information, the pages you view and how long you spend on them, the site you came from, and the products you view, add to your cart and buy. This is collected using cookies, pixels and similar technologies, including those operated by Shopify and by the advertising and analytics companies described in Section 4.
• Online identifiers such as cookie IDs and advertising identifiers, which can be linked to you over time and across other websites.
We do not ask for your date of birth or age unless we offer a birthday benefit to members, or a product or service that requires age verification; in that case we collect only the date of birth, age or verification result that is needed. We do not knowingly collect government identification numbers, or sensitive personal data such as health, biometric, racial, religious, precise geolocation, immigration status or sexual orientation data.
3. HOW WE USE IT
• To take, process, ship and deliver your order, to clear it through U.S. customs, and to handle returns, replacements and refunds.
• To contact you about your order.
• To answer your questions, and to keep records of our correspondence so that we can handle later enquiries.
• To send you marketing email, but only if you asked us to. You can unsubscribe at any time using the link in any marketing email, or by emailing global.support@sikito.com.
• To advertise to you on other websites and applications, and to measure how our advertising performs. See Section 5.
• To keep the site working, secure and free of fraud.
• To understand how visitors use the site, so that we can improve it.
• To comply with law and to establish, exercise or defend legal claims.
4. WHO WE SHARE IT WITH
We share personal information with the types of company described below. Where a provider or a use is conditional, we say so.
• Shopify Inc. and its affiliates (Canada and the United States). Shopify hosts this store, processes your payment through Shopify Payments, and provides the analytics built into the platform. We also use Shopify Network Intelligence, which allows Shopify to combine data about your interactions with our store with data from other merchants and from Shopify in order to provide enhanced services to us, including advertising-related services. Some of those services may constitute "sharing" or "targeted advertising" under U.S. state privacy laws. See the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/customers, and see Section 6 below to opt out.
• Advertising and analytics companies, such as Meta Platforms, Inc. (United States) and Google LLC (United States). We use their tools to understand how visitors use this website (for example Google Analytics), to advertise to you on their platforms and partner sites (for example the Meta Pixel and Meta's Conversions API), and to measure that advertising. Where you place an order, we may also disclose your name, email address, telephone number and location (such as your city, state and ZIP code) to Meta, in a hashed form, so that Meta can match your purchase to your Meta account. Where we use Google's advertising services, such as conversion measurement, enhanced conversion measurement or remarketing, or customer-list matching with Meta or Google (including lists synchronised by an email marketing provider on our instructions), we may provide available customer contact details, such as email address, phone number, name and address, in the hashed form required for the particular feature, for conversion measurement or advertising audience matching. The opt-out described in Section 6 applies to disclosures for sale, sharing or targeted advertising. Each of these companies may also use the information for its own purposes, as described in its privacy policy. See https://www.facebook.com/privacy/policy and https://policies.google.com/privacy.
• Service providers that help us handle enquiries and our internal communications, such as email, messaging and help-desk services in which we keep records of enquiries, and, where we use them, AI-assisted tools that help us translate, summarise, draft replies to, or search and organise enquiries. These providers process the information only to provide those services to us and act on our instructions.
• An email marketing service provider, such as Klaviyo, Inc. (United States), if we use one to send you marketing email that you have asked for and, on our instructions, to synchronise contact lists to the advertising companies described above for audience matching. Such a provider acts only on our instructions.
• Our shipping carrier and our customs broker, so that your order can be shipped, cleared through U.S. customs and delivered to you.
• Our professional advisers, and government or law-enforcement authorities where we are legally required to disclose information.
• A buyer or successor, if our business or assets are sold or reorganised.
You have the right to ask us for a list of the third parties to which we have sold your personal data. Email global.support@sikito.com to request it.
5. SALE OF PERSONAL DATA, SHARING, AND TARGETED ADVERTISING
We disclose the following categories of personal information to the advertising and analytics companies described in Section 4 and to Shopify, for advertising and analytics purposes: online identifiers (including cookie and advertising identifiers), device and browser information, IP address and the approximate location it indicates, and information about the pages you view and the products you view, add to your cart and buy.
Where you place an order, we may also disclose your name, email address, telephone number and location (such as your city, state and ZIP code) to Meta, in a hashed form, so that Meta can match your purchase to your Meta account. Where we use Google's enhanced conversion measurement, or customer-list matching with Meta or Google, we may provide the same kinds of contact details to Meta or Google, in the hashed form required for the particular feature, for conversion measurement or advertising audience matching.
Several U.S. state privacy laws treat disclosures of this kind as a "sale" of personal data, as "sharing" for cross-context behavioural advertising, or as processing for "targeted advertising". We do not receive money for it; we receive advertising and measurement services.
We do not sell or share the personal data of anyone we know to be under 18. We do not use your personal data for profiling that produces legal or similarly significant effects.
6. YOUR PRIVACY CHOICES — HOW TO OPT OUT
You can opt out of the sale and sharing of your personal data and of targeted advertising at any time, in either of these ways:
• Use the "Your Privacy Choices" link in the footer of every page of this website.
• Browse with an opt-out preference signal such as Global Privacy Control (GPC) enabled. We detect and honour it automatically for the browser and device you are using. You can learn more at https://globalprivacycontrol.org/.
Opting out is free. We do not require you to create an account. We do not charge you a different price, and we do not give you a lower level of service, because you opted out.
An opt-out applies to future activity. It does not undo disclosures we have already made, and it does not stop advertising altogether — you may still see our advertising, but it will not be selected using your activity on other websites.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies that are necessary for this website to work, such as those that keep your cart and your session. We also use cookies and pixels for analytics and for advertising, including those set by Shopify and by the advertising and analytics companies described in Section 4.
You can manage your choices using the cookie banner on this website, and you can block or delete cookies in your browser settings. If you block cookies, parts of this website may not work.
8. DO NOT TRACK AND OPT-OUT PREFERENCE SIGNALS
Some browsers send a "Do Not Track" signal. There is no common standard for how a website should respond to it, and we do not respond to Do Not Track signals.
We do respond to opt-out preference signals, including Global Privacy Control. Where we receive one, we treat it as a request to opt out of the sale and sharing of personal data and of targeted advertising, for the browser and device that sent it, as described in Section 6.
Third parties may collect information about your activity on this website and, over time, across other websites. We have described those third parties in Section 4.
9. YOUR RIGHTS
Depending on where you live, you may have the right to:
• know what personal data we process about you, and obtain a copy of it;
• correct inaccurate personal data;
• delete personal data we hold about you;
• obtain a copy of your personal data in a portable form;
• obtain a list of the third parties to which we have sold your personal data; and
• opt out of the sale or sharing of your personal data and of targeted advertising (see Section 6).
We will not discriminate against you for exercising any of these rights.
10. HOW TO EXERCISE YOUR RIGHTS, AND HOW TO APPEAL
To opt out of the sale or sharing of your personal data and of targeted advertising, use the methods in Section 6.
To make any other request, email global.support@sikito.com from the email address you have used with us, or use the contact form on this website. Tell us which right you wish to exercise.
We may need to verify your identity before we act, and we may ask you for information that lets us match your request to our records. You may use an authorised agent, in which case we will ask for proof that you authorised them.
We will respond within 45 days. If we need more time, we will tell you within those 45 days and may take up to 45 days more.
If we decline your request, we will tell you why, and you may appeal. To appeal, reply to our decision or email global.support@sikito.com with the word "appeal". We will review your appeal and give you a written decision, with our reasons, within 60 days. If we deny your appeal, we will give you a way to contact your state Attorney General to submit a complaint.
11. HOW LONG WE KEEP YOUR INFORMATION
We keep personal data only for as long as we need it for the purposes described in this policy.
We are a company incorporated in Japan. Japanese company and tax law require us to keep certain accounting and transaction records for fixed periods of up to ten (10) years. We keep order and transaction records, including the billing and shipping details that evidence the transaction, for at least those periods, and after that for as long as we have a legitimate business need for them, such as handling later enquiries about an order.
The companies described in Section 4 keep the data they receive from us under their own retention policies, which we do not control. Their privacy policies are linked in Section 4 where available.
If you ask us to delete your personal data, we will assess the request under applicable law and delete the data unless we need to retain it for a legal obligation or another purpose permitted by applicable law. We will limit retained data to what is necessary for that purpose, and we will not use it for marketing or targeted advertising.
12. ARTIFICIAL INTELLIGENCE AND LARGE LANGUAGE MODELS
We do not use your personal data to train, develop or fine-tune artificial intelligence systems or large language models, and we do not sell or otherwise make your personal data available to anyone else for that purpose. Where we use AI-assisted tools to help us answer enquiries, as described in Section 4, they are used only to assist our staff and not to train models with your personal data.
13. CHILDREN AND TEENAGERS
This store is not directed to children or teenagers, and we do not knowingly collect personal data from anyone under 18. We do not sell or share the personal data of anyone we know to be under 18, and we do not use it for targeted advertising. If you believe someone under 18 has given us personal data, email global.support@sikito.com and we will delete it.
14. SECURITY
We take reasonable steps to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send us sensitive personal information through the contact form, order notes, email or any other channel.
15. WHERE YOUR INFORMATION IS PROCESSED
We are based in Japan. Shopify and the other companies described in Section 4 process data in the United States and in other countries. Your personal data will therefore be transferred to and processed outside the state in which you live, including in Japan.
16. ACCESSIBILITY
We want this policy to be usable by everyone, including people who use assistive technology. If you have difficulty accessing any part of it, or would like it in another format, email global.support@sikito.com and we will provide it in a way that works for you.
17. CHANGES TO THIS POLICY
We may update this Privacy Policy. When we do, we will post the updated policy on this page and update the "Last updated" date above. If we make a material change to how we use personal data we already hold about you, we will notify you before the change takes effect and give you a reasonable opportunity to withdraw your consent to that further use. If we wish to use personal data we already hold for a new purpose that is neither reasonably necessary for nor compatible with the purposes we described when we collected it, we will obtain your consent first.
18. CONTACT
Trinus, Inc. (株式会社TRINUS)
Room A, 2F, Brillian Building, 2-16-3 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan
Email: global.support@sikito.com
