Terms of Service
Last updated: October 7, 2026
1. WHO WE ARE
This store is operated by Trinus, Inc. (株式会社TRINUS), a company registered in Japan, of Room A, 2F, Brillian Building, 2-16-3 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan ("we", "us", "our"). We operate the SiKiTO brand. You can reach us at global.support@sikito.com.
2. THESE TERMS
These Terms of Service apply to your use of this website and to every order you place with us. By placing an order you agree to these Terms. Please also read our Returns & Refunds Policy, our Shipping Policy and our Privacy Policy, which form part of these Terms.
3. WHO MAY BUY
To place an order you must be at least 18 years old and able to enter into a binding contract. If you order on behalf of a company or other organisation, you confirm that you are authorised to do so. This website is not intended for anyone under 18, and we ask that people under 18 do not use it or provide us with any personal information. We deliver only within the 50 U.S. states and Washington, D.C.
4. PRODUCTS, DESCRIPTIONS AND IMAGES
We describe our products as accurately as we can. Product-specific materials, dimensions and expected variations are described on the product page. Variations described there are characteristics of the product and are not defects. Screens show colour differently, so the colour you see may not exactly match the item.
5. PRICES
All prices are shown in U.S. dollars and include all U.S. import duties and taxes. Any shipping charge, including where shipping is free, is shown before you place your order. We may change prices at any time, but a change will not affect an order you have already placed.
6. IF WE CANNOT ACCEPT YOUR ORDER
We may decline any order, or cancel an order we have not yet shipped, including where the item is out of stock, where we cannot obtain payment authorisation, where we suspect fraud or a breach of these Terms, where the delivery address is one we cannot ship to, or where a price or product description was published in error. If we decline or cancel, we will tell you and refund in full any amount you have paid. Where a price was obviously wrong, we are not obliged to supply the item at that price.
7. PAYMENT
You may pay by any of the payment methods shown at checkout. Payment is taken when you place your order. If a payment is later reversed or declined, we may cancel the order. Issues that arise from your agreement with your card issuer or payment provider, or from the services that provider gives you (such as card authorisation, the debiting of your account, or fees the provider charges), should be raised with that provider directly and resolved with them.
8. DELIVERY, DUTIES AND RISK
Orders may be shipped from outside the United States. Any applicable U.S. import duties and import taxes are included in the price and paid by us. We ship within 3 business days of receiving your order, unless a different shipping timeframe is clearly displayed on the product page when you order, and we will tell you if we cannot. Title and risk of loss pass to you on delivery. Our Shipping Policy sets out the full terms, including your right to cancel and receive a refund if we ship late.
9. RETURNS AND REFUNDS
Our Returns & Refunds Policy governs returns, replacements, cancellations and refunds. In summary: we replace or refund in full any item that arrives damaged, defective or incorrect, or that does not arrive for a reason that is not your responsibility; and the items we sell are non-returnable for change of mind.
10. INTELLECTUAL PROPERTY
All content on this website, including text, images, video, designs, logos and the SiKiTO name, belongs to us or our licensors and is protected by copyright, trade mark and other laws. You may view and print this content for your own personal, non-commercial use. You may not copy, reproduce, republish, distribute, sell or create derivative works from it without our written permission. The designs of our products may also be protected by registered designs and other intellectual property rights.
11. THINGS YOU MUST NOT DO
You must not use this website to break the law; to infringe anyone's rights; to place fraudulent or speculative orders; to buy for resale; to introduce viruses or harmful code; to interfere with the operation or security of the site; or to collect other users' personal information.
12. LINKS TO OTHER SITES
This website may link to sites we do not control. We are not responsible for their content, their privacy practices or anything you obtain from them.
13. DISCLAIMERS
Except as expressly stated in these Terms and in our Returns & Refunds Policy, and except for any warranty that cannot be excluded under applicable federal or state law, we make no other warranty about this website or our products, express or implied, and we disclaim the implied warranties of merchantability and fitness for a particular purpose. Some states do not allow the exclusion of implied warranties, so this paragraph may not apply to you.
Please follow the care and safety instructions provided with the product and on its product page.
14. LIMITATION OF OUR LIABILITY
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under applicable law. Subject to that, and to the maximum extent permitted by law, our total liability to you in connection with an order will not exceed the amount you paid for that order, and we will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this paragraph may not apply to you.
15. YOUR LIABILITY TO US
If we suffer loss as a result of your breach of these Terms, or of an intentional or negligent act of yours in connection with this website, an order, a product or any other dealing with us, you are liable for that loss to the extent permitted by applicable law, and we may claim damages and take any other action available to us under applicable law. This includes claims made against us by third parties that arise from your breach or misuse, except to the extent the claim arises from our own act or omission. Deductions from refunds for parcels returned to us are governed by our Returns & Refunds Policy.
16. GOVERNING LAW
These Terms are governed by the laws of Japan, without regard to conflict-of-laws rules. This does not deprive you of the protection of any mandatory consumer-protection rule of the state in which you live that cannot be varied by agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17. DISPUTES
If you have a problem with an order or with these Terms, please contact us first at global.support@sikito.com. We will try to resolve it with you directly, and most issues are resolved this way. Nothing in these Terms requires you to give up any right you have under the law of the state in which you live to bring a claim, including in small claims court.
18. IF PART OF THESE TERMS IS UNENFORCEABLE
If any provision of these Terms is held to be unenforceable, the rest remains in force, and the unenforceable provision applies to the greatest extent permitted by law.
19. CHANGES TO THESE TERMS
We may change these Terms. The version in force when you place an order is the version that applies to that order. We will post any new version on this page and update the "Last updated" date.
20. CONTACT
Trinus, Inc. (株式会社TRINUS)
Room A, 2F, Brillian Building, 2-16-3 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan
Email: global.support@sikito.com
